accueil arrivée départ locataires vacanciers

Arrival / Departure management


ARRIVAL MANAGEMENT OF YOUR GUESTS
Contacting your guests before arrival
Opening and preparation of your property
Welcoming your guests and check in
Handing over the keys, providing practical information concerning the property
Tourist tips
Confirmation of successful check in by email

Coordination* of the cleaning and maintenance of the exteriors

DEPARTURE MANAGEMENT OF YOUR GUESTS
Contacting your guests prior to departure
Check out and recovering the keys
Gathering feedback and suggestions from your guests
Closing of your property
Confirmation of successful check out by email
Coordination* of the cleaning and maintenance of the exteriors

ASSISTANCE DURING THE RENTAL
Emergency intervention if requested by the owner during your guests’ stay

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CONCIERGE SERVICES

Visits and leisure, gastronomy, health and wellbeing, tranquility services

 

* For the coordination, la Conciergerie Occitane will act as an intermediary in order to coordinate (selection, schedule management, assistance with administrative formalities), the services performed by third parties (individuals or companies).